Exception Detail]: Internal error while processing request (Fault Detail is equal to An Exception Detail, likely created by Include Exception Detail In Faults=true, whose value is: Microsoft. Processing Engine Exception: Internal error while processing request at Microsoft. Symantec: Norton Antivirus 2009 (and earlier supported version) Norton Internet Security 2009 (and earlier supported version) Norton 360 Symantec Endpoint Protection 11 Symantec Anti Virus 10 (and earlier supported version) Anti Virus for Cache Flow Security Gateway Symantec Anti Virus for Inktomi Traffic Edge Anti Virus for Net App Filer/Net Cache Mail Security for Domino v 5.x (and earlier supported version) Symantec Mail Security for Microsoft Exchange v 5.x (and earlier supported version) Symantec Mail Security for SMTP v 5.x (and earlier supported version) Symantec Web Security 3.0 (and earlier supported version) Anti Virus for Bluecoat Security Gateway Anti Virus for Clearswift MIMESweeper Anti Virus for Microsoft ISA Server Anti Virus Scan Engine Anti Virus for Linux Symantec Brightmail Gateway Sourcefire: Users/Customers of Sourcefire, Snort and Clam AV are protected against this vulnerability.
He works as a consultant, writer, and trainer specializing in Office 365 and Exchange Server.Better yet, From the syntax of the error message, it sounds like you're using the Symantec Mail Security for SMTP appliance.We haven't seen these messages before, but it sounds to me like you need to start going through the logs for the appliance. The messages with information that will help diagnose this problem are most likely in the logs with the word "Brightmail" in them. Log And Rethrow Exception(Exception e) Log Name: Application Source: MSExchange Fast Search Date: 2/16/2015 AM Event ID: 1009 Description: The indexing of mailbox database DB02 encountered an unexpected exception. Operation Failed Exception: The component operation has failed.